Shaylyn Is a Toll-Booth Operator

Shaylyn is a toll-booth operator.She nearly always has an hourly encounter with a motorist who berates and belittles her because they are upset about traffic,they don't have enough change,or they are just unhappy that day.As a result,when she gets home Shaylyn often yells at her roommates and slams cabinet doors closed when she can't find what she wants.She is displaying classic symptoms of

A) regression.
B) displacement.
C) sublimation.
D) projection.

Correct Answer:

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