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The Traditional Practice at Work Has Been for Employees to "Leave

Question 23

Multiple Choice

The traditional practice at work has been for employees to "leave your baggage at the door" which means when at work, don't bring any personal emotions or problems. By asking employees to divorce themselves from the emotions from events in their personal lives while at work, what are employers trying to minimize?


A) Emotional labor
B) Emotional contagion
C) Emotional spillover
D) Felt emotions

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