Multiple Choice
Which of the following explanations is most effective when denying a customer's request for credit?
A) Your request for credit has been denied.
B) Because you have not been employed for the past 15 months and have credit debts of over $4,000, we will not be able to grant you credit at this time.
C) Although your credit rating does not meet our minimum standards, we would be happy to reconsider your application if you add a cosigner.
D) Your failure to meet our standards will not allow us to issue you a credit account.
Correct Answer:
Verified
Correct Answer:
Verified
Q37: When you must communicate bad news, you
Q38: You are writing a memo to employees
Q39: You are writing a refusal letter to
Q40: When the abusive language is in writing,
Q41: Thank you so much for asking me
Q43: In denying claims, writers use the _-before-refusal
Q44: Because of the potential consequences of a
Q45: Business communicators should consider including a forward
Q46: Maya has decided to apologize briefly in
Q94: To take the spotlight off the bad