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    Essentials of Business Communication Study Set 1
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    Exam 7: Bad News Messages
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    When Should the Direct Organizational Pattern Be Used to Communicate
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When Should the Direct Organizational Pattern Be Used to Communicate

Question 55

Question 55

Multiple Choice

When should the direct organizational pattern be used to communicate bad news?


A) Never
B) When you don't know your reader
C) When firmness is necessary
D) When maintaining goodwill is important

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