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Identify the Function of Nonverbal Cues in Relation to Verbal

Question 20

Multiple Choice

Identify the function of nonverbal cues in relation to verbal messages in the following example: Upon receiving a gift, Kelly says, "It's lovely. Thank you." However, her forced smile, flat vocal expression, and lack of eye contact suggest that she does not appreciate the gift.


A) repeats the verbal message
B) contradicts the verbal message
C) accents the verbal message
D) regulates the verbal message
E) substitutes for the verbal message

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