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    Exam 16: Personal Selling and Sales Promotion
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    Which Step in the Sales Process Is Necessary to Ensure
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Which Step in the Sales Process Is Necessary to Ensure

Question 26

Question 26

Multiple Choice

Which step in the sales process is necessary to ensure customer satisfaction and repeat business?


A) Proper approach
B) Professional presentation
C) Handling objections
D) Qualifying prospects
E) Follow-up

Correct Answer:

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