Joan: (Who Recently Failed a Drug Test)"I Feel So Bad

Joan: (who recently failed a drug test) "I feel so bad about what happened.I know my employer and my family are disappointed in me.I just want to hide my head in the sand." Counselor: "You believe you have let your family and employer down and that they have lost their trust in you." The skill the counselor just used with Joan is called

A) summary.
B) reflection of meaning.
C) reflection of feeling.
D) open question.

Correct Answer:

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