________ Issues Deal with Issues That Link the Long-Term Vision

Q96: The purpose of business is to make

Q97: A product is:<br>A) A service<br>B) A good<br>C)

Q98: Whatever you produce is called output.

Q99: _ is a predetermined standard that defines

Q100: The _ department is responsible for creating,

Q102: A company's directional statement defines what is

Q103: _ means customers believe they are getting

Q104: Employees are expected to be competent, dependable,

Q105: Customer loyalty:<br>A) Is an employee's obligation to

Q106: It is the employee's job to solve