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    Professionalism Skills for Workplace Success
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    Exam 12: Conflict and Negotiation
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    When There Is Conflict, the First Thing That Should Be
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When There Is Conflict, the First Thing That Should Be

Question 24

Question 24

Multiple Choice

When there is conflict, the first thing that should be done is to:


A) Retaliate (get even)
B) Tell coworkers
C) Document the event
D) Attempt to resolve the conflict

Correct Answer:

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