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    Professionalism Skills for Workplace Success
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    Exam 9: Communication
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    When Addressing a Negative Situation
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When Addressing a Negative Situation

Question 94

Question 94

Multiple Choice

When addressing a negative situation:


A) Convey anger if necessary and appropriate
B) Include emotions
C) Address the situation and not the person
D) All of the above

Correct Answer:

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