A 9-Month-Old Baby Who Is Developmentally Delayed Is Tested for Genetic

A 9-month-old baby who is developmentally delayed is tested for genetic abnormalities. After the results are back from the laboratory, a representative from the client's medical insurance company calls the nurses' station on the phone and asks for the results of the tests. How can the nurse best respond to this request?

A) Refuse to give the information over the phone.
B) Give a noncommittal response that "everything is normal" even though it is untrue.
C) Give the results as they are reported on the laboratory sheet because the insurance company is paying for the tests anyway.
D) Tell the representative that the test results are not back yet.

Correct Answer:

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