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    Business Study Set 1
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    Exam 12: Increasing Productivity and Quality
  5. Question
    The Starting Point for Total Quality Management Is
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The Starting Point for Total Quality Management Is

Question 166

Question 166

Multiple Choice

The starting point for total quality management is


A) quality ownership.
B) performance quality.
C) quality reliability.
D) customer focus.
E) value-added analysis.

Correct Answer:

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