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How Can Pseudo-Conflict Be Kept from Escalating

Question 36

Multiple Choice

How can pseudo-conflict be kept from escalating?


A) Partners can engage in perception checking and observe nonverbal cues.
B) Partners should listen and ask questions and give feedback to test understanding.
C) Partners should keep the conversation focused on relevant issues.
D) Partners should refrain from hurling personal attacks and take time to cool off.

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