When Morris Asked the Prospect for Her Order, She Responded

When Morris asked the prospect for her order, she responded, "I've listened to your presentation and I am still not convinced your brand of paint is superior to the one we currently use. Thanks, but no thanks." Morris should use a ________ question to point the prospect back to the areas of the sales presentation when the prospect agreed with his statements.

A) direct
B) nondirective
C) rephrasing
D) directional
E) redirect

Correct Answer:

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