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Traditional Performance Management Systems Can Be Adapted to Include Measures

Question 7

Multiple Choice

Traditional performance management systems can be adapted to include measures of environmental costs, savings, and liabilities. The number of training seminars related to sustainability offered by a company is an example of a key performance indicator (KPI) classified under which perspective of the balanced scorecard?


A) Learning and growth perspective
B) Customer perspective
C) Internal business perspective
D) Financial perspective

Correct Answer:

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