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Traditional Performance Management Systems Can Be Adapted to Include Measures

Question 25

Multiple Choice

Traditional performance management systems can be adapted to include measures of environmental costs, savings, and liabilities. Revenue received from recycling scrap metal at a manufacturing plant is an example of a key performance indicator (KPI) classified under which perspective of the balanced scorecard?


A) Financial perspective
B) Customer perspective
C) Internal business perspective
D) Learning and growth perspective

Correct Answer:

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