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Betty Smith Operates a Wedding Preparation Service That Aids Brides-To-Be

Question 28

Multiple Choice

Betty Smith operates a wedding preparation service that aids brides-to-be in the planning of their weddings.To maintain a quality image and a standardized offering,Betty provides extensive training for each of her employees.What unique aspect of services is Betty trying to address?


A) impressionability
B) intangibility
C) inconsistency
D) inseparability
E) uniqueness of the service

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