Identify Each Speaker That Gives an Argument for His or Her

Identify each speaker that gives an argument for his or her position in the following passage.
first manager:I think it is time to change our policy on return items.From now on,let's just give customers their money back,no questions asked.
second manager:Frankly,I don't think that will be such a good policy.Why,just last week you yourself said we should ask people why they want to return things.

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