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A Process That Has Been Reengineered Will Have Less of a Role

Question 18

Multiple Choice

A process that has been reengineered will have less of a role for specialists because:


A) Specialists are made redundant through the cost-cutting emphasis of BPR.
B) Decisions that require specialists are removed from a process.
C) Generalists are trained and act as specialists through the assistance of decision aids.
D) Jobs are combined and key workers are given decision making responsibility.

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