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Manuel,a Server in a Popular Family Restaurant,is the Most Popular

Question 48

Multiple Choice

Manuel,a server in a popular family restaurant,is the most popular employee with both customers and employees,and as a result,he usually earns the most in tips.He is always ready to lend a hand when asked,and with his warm personality and supportive nature,people confide in him.Manuel does have a problem telling people no,and he has a tendency to avoid conflict because he is concerned about hurting others or getting people mad.Manuel likely has a(n) ______ decision-making style.


A) directive
B) conceptual
C) ambiguous
D) behavioral
E) analytical

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