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Northstar Insurance Is About to Begin Using a Program That

Question 42

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Northstar Insurance is about to begin using a program that will change the way its adjusters settle insurance claims.Adjusters will be able to complete an adjustment and issue a check right at the scene of the accident.Although employees are uncertain that the new system will work,other insurance agencies have been successful with this approach.At Northstar Insurance,the new program represents ________ change.


A) motivated
B) innovative
C) adaptive
D) radically innovative
E) refusal to

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