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Fly Light Gives Its Gate Supervisors the Authority to Decide

Question 99

Multiple Choice

Fly Light gives its gate supervisors the authority to decide when to give a free ticket for a future flight to a passenger who has volunteered to give up his seat when a flight has been overbooked.This is an example of:


A) facilitation.
B) leader substitution.
C) bureaucracy.
D) charisma.
E) empowerment.

Correct Answer:

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