Susan, a Sales Manager, Believes She Should Accompany Her Sales

Susan, a sales manager, believes she should accompany her sales representatives on sales calls. Curtis, who is also a sales manager, does not believe he should accompany sales representatives because he believes his sales representatives can handle clients on their own. Susan and Curtis have different ____ for being sales managers.

A) role differentiation
B) role concepts
C) equilibrium
D) valence

Correct Answer:

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