Which of These Is an Example of the Contextual Performance

Which of these is an example of the contextual performance dimension known as organizational courtesy?

A) a server who stays after work to help another server wait on a large group of people
B) a bus driver who is friendly and attentive to children, even when he is in a bad mood
C) a store clerk who encourages his friends to shop at the store where he is employed
D) a construction worker who always follows safety procedures

Correct Answer:

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