Gino, a CEO, Is Concerned That His Managers Are Purposely

Gino, a CEO, is concerned that his managers are purposely misusing appraisal rating scales to make it look as though their teams are very effective. Which action should Gino take to fix the problem?

A) He should use Rating Error Training.
B) He should use Frame of Reference (FOR) training.
C) He should tell managers that they will have to justify their ratings to him in a face-to-face meeting.
D) He should threaten to fire any manager whose ratings are too high.

Correct Answer:

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