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  3. Study Set
    Customer Service Skills for Success
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    Exam 1: The Customer Service Profession
  5. Question
    The _____ Includes an Element of an Organization That a Customer
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The _____ Includes an Element of an Organization That a Customer

Question 42

Question 42

Multiple Choice

The _____ includes an element of an organization that a customer experiences.


A) human resource
B) organizational culture
C) service environment
D) service recovery

Correct Answer:

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