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    Customer Service Skills for Success
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    Exam 6: Customer Service and Behavior
  5. Question
    _____ Style Is One of the Behavioral Groups,characterized by a Direct
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_____ Style Is One of the Behavioral Groups,characterized by a Direct

Question 18

Question 18

Multiple Choice

_____ style is one of the behavioral groups,characterized by a direct and no-nonsense approach to people.


A) Rational
B) Decisive
C) Inquisitive
D) Expressive

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