Multiple Choice
While placing his order,a customer tells the waiter to avoid bell peppers of any kind or color in the food since he is allergic to the vegetable.In spite of informing the server of his choice,a slice of bell pepper sits right on top of the dish he ordered.In addition to a service breakdown,this could lead to:
A) the customer learning to appreciate the bell pepper taste.
B) the server having to eat that plate of food.
C) the customer forcefully having to eat around the vegetables much against his wishes.
D) serious illness or death of the customer and a huge liability for the organization.
Correct Answer:

Verified
Correct Answer:
Verified
Q4: People who have difficulty making a decision
Q20: To prevent or at least reduce the
Q21: Customers with disabilities are not classified as
Q22: What are the six steps in the
Q24: Once a customer transaction is completed,make sure
Q28: Which of the following best defines prohibitions?<br>A)
Q30: The best way to deal with a
Q31: When a company provides what is promised,
Q39: When a company provides caring, personalized attention
Q54: List any five possible strategies to effectively