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  3. Study Set
    Customer Service Skills for Success
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    Exam 7: Service Breakdowns and Service Recovery
  5. Question
    Customers Often Take Their Business to Competitors If They Feel
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Customers Often Take Their Business to Competitors If They Feel

Question 34

Question 34

True/False

Customers often take their business to competitors if they feel they have had poor service and complacency,inappropriate complaint resolution,and unmet needs from one's company.

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