Multiple Choice
Betty Smith operates a wedding planning service that aids brides-to-be in planning their weddings by providing them with whatever equipment, supplies, and services they need.To maintain a quality image and to assure the clients that all of its employees perform at the same high standards, Betty provides training to each of her employees.Which unique aspect of services is Betty trying to address in this scenario?
A) perishability
B) intangibility
C) inconsistency
D) inseparability
Correct Answer:
Verified
Correct Answer:
Verified
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