Identify the Correct Statement About the Personal Selling Process

Identify the correct statement about the personal selling process.

A) It is important for salespeople to believe that they must do all the talking to be in control.
B) Good salespeople pay attention to the body language of potential customers.
C) Objections arise only during the third stage of the selling process.
D) The best way to handle objections is to try to prove that customers' objection are not valid.
E) The first step in the selling process is used extensively in retail settings.

Correct Answer:

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