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    Exam 21: Customer Relationship Management (CRM)
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    Which of the Following Is an Example of a Channel
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Which of the Following Is an Example of a Channel

Question 27

Question 27

Multiple Choice

Which of the following is an example of a channel through which customer data are traditionally gathered?


A) store visits
B) conversations with salespeople
C) interactions via the Web
D) phone conversations
E) all of these

Correct Answer:

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