Essay
Coaching.
Your employee,Chris,is an auto technician.All employees at the garage know that they are supposed to put a paper mat on the floor of each car so that the carpets don't get dirty.When you got into a car Chris repaired,the car did not have a mat and there was grease on the carpet.
Write the first step in the coaching model,followed by what you would say to Chris.Write steps 2 to 4,followed by what you would say for each step.
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