Essay
Giving Instructions. (Instructor will provide drawing)
Start by stating which drawing (1 or 2)you are giving instructions for and the three object shapes.
List the first step in the message-sending process,followed by what you would say to the employee for this step.
List step 2 of the process,followed by what you would say.
List step 3 of the process,but only give instructions for object 1.
List steps 4 and 5,followed by what you would say for each step.
Correct Answer:

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Step 1.Develop rapport.
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