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A Representative from AT&T Called Dr

Question 307

Multiple Choice

A representative from AT&T called Dr. Michaels after he switched to its new U-verse telephone system. The firm wanted to make certain he was satisfied and asked if he had any questions concerning his new service. This is an example of __________ call.


A) an assumptive
B) a preemptive
C) a follow-up
D) a prospecting
E) a courtesy

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