Six General Product and Service Categories Account for About 70

Six general product and service categories account for about 70 percent of online consumer buying today and for the foreseeable future. One category includes regularly purchased consumer packaged goods such as personal care items where

A) customer value is the most important element.
B) price and delivery time are not key factors.
C) convenience is very important.
D) digital delivery is an important factor.
E) price and speed of delivery are the determinant sales factors.

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