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    Organizational Behavior Study Set 4
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    Exam 4: Workplace Emotions, Attitudes, and Stress
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    Emotional Intelligence Includes the Ability To
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Emotional Intelligence Includes the Ability To

Question 13

Question 13

Multiple Choice

Emotional intelligence includes the ability to:


A) avoid acting impulsively.
B) understand and be sensitive to the feelings of others.
C) manage the emotions of others.
D) do all of the above.
E) do 'A' and 'C' only.

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