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    Networked World
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    Exam 11: E-marketing and Advertising
  5. Question
    CRM and Business Intelligence (BI) Are Tools That May Be
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CRM and Business Intelligence (BI) Are Tools That May Be

Question 32

Question 32

True/False

CRM and business intelligence (BI) are tools that may be used throughout the emarketing process and their data may assist in the strategy creation stage to define a target market.

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