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A Fundamental Service Provision That Documents and Defines the Parameters

Question 11

Multiple Choice

A fundamental service provision that documents and defines the parameters of a supplier-customer relationship is called a:


A) supplier-customer agreement (SCA) .
B) supplier-customer provision (SCP) .
C) service level agreement (SLA) .
D) service provision (SP) .
E) supplier-customer bond (SCB) .

Correct Answer:

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