ABC CorpSelected Employees and Managers from Across the Organization to Find

ABC Corp.selected employees and managers from across the organization to find new ways to serve its customers.The team operated independently of the main organization and experimented with new service delivery approaches.This team is most similar to:

A) the sequential approach to organizational change.
B) a parallel learning structure.
C) the appreciative inquiry approach to organizational change.
D) the process of diffusing organizational change.
E) the process of creating an urgency to change.

Correct Answer:

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