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  3. Study Set
    Managing for Quality and Performance Excellence Study Set 1
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    Exam 2: Foundations of Quality Management
  5. Question
    Which One of the Following Crosby's Basic Elements of Improvement
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Which One of the Following Crosby's Basic Elements of Improvement

Question 17

Question 17

Multiple Choice

Which one of the following Crosby's basic elements of improvement means that the top management must take quality improvement seriously?


A) Determination
B) Variation
C) Implementation
D) Suboptimization

Correct Answer:

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