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Sam Is a Manager Who Wants to Determine If It

Question 72

Multiple Choice

Sam is a manager who wants to determine if it is more environmentally sustainable to use email or direct mail to reach customers.What is the first step that Sam should take?


A) Analyse the strengths and weaknesses of each alternative
B) Define 'environmentally sustainable'
C) Figure out how to reduce waste generation
D) Minimise carbon emissions

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