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Traditional Performance Management Systems Can Be Adapted to Include Measures

Question 16

Multiple Choice

Traditional performance management systems can be adapted to include measures of environmental costs, savings, and liabilities. The percentage of employees participating in a diabetes walk is an example of a key performance indicator (KPI) classified under which perspective of the balanced scorecard?


A) Learning and growth perspective
B) Customer perspective
C) Internal business perspective
D) Community perspective

Correct Answer:

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