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A Customer Gives Jan a Request That She Has Never

Question 101

Multiple Choice

A customer gives Jan a request that she has never heard before in her 15 years of experience at the hardware store.Since the request involves the application of a new technology,Jan is not sure what to do.This is an example of a(n) ________ problem that requires a ________ solution.


A) nonprogrammed,satisficing
B) programmed,rule-based
C) structured,programmed
D) unstructured,nonprogrammed

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