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The Customer Help Center in Your Company Receives Calls from Customers

Question 82

Multiple Choice

The customer help center in your company receives calls from customers who need help with some of the customized software solutions your company provides. The staff prepare the following cumulative frequency polygon (ogive) for waiting times during the last three months. What percentage of customers had waiting times exceeding 6 minutes? The customer help center in your company receives calls from customers who need help with some of the customized software solutions your company provides. The staff prepare the following cumulative frequency polygon (ogive) for waiting times during the last three months. What percentage of customers had waiting times exceeding 6 minutes? A) 7% B) 8% C) 11% D) 12% E) 89%


A) 7%
B) 8%
C) 11%
D) 12%
E) 89%

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