Mark Caffrey,vice President of Sales at Samson Pharmaceuticals,manages a Sales

Mark Caffrey,vice president of sales at Samson Pharmaceuticals,manages a sales team of 10 employees.Members of Mark's sales force vary in experience level.Four members of the sales team have worked at Samson for less than 1 year.The other six salespeople have been with Samson anywhere from 3 to 7 years.Mark recently received the annual sales report and noticed that sales have been dropping steadily over the last year.Mark is considering the idea of providing training to his sales team as a way to boost sales. All of the following questions are relevant to Mark's decision to implement a training program for his sales team EXCEPT ________.

A) What were the results of attitude surveys distributed to the sales team?
B) What interpersonal competencies are expected of sales team members?
C) What tools are available to sales team members to help them work efficiently?
D) What methods are used for recruiting and interviewing individuals for sales positions?

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