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    Ratings Are a ________; a Mental Shortcut Consumers Use to Help
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Ratings Are a ________; a Mental Shortcut Consumers Use to Help

Question 35

Question 35

Multiple Choice

Ratings are a ________; a mental shortcut consumers use to help them with decision making.


A) rule of reciprocity
B) norm
C) heuristic
D) bounded rationality
E) referral

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