Cultural Competence in Human Services Workers to Improve Cross-Cultural Communication

Cultural competence in human services workers to improve cross-cultural communication is achieved by:

A) ​Being more adaptable to, and flexible in, choosing how to respond to situations
B) ​Focusing on serving one or two cultural groups in order to increase specialization
C) ​Increasing opportunities for persons from individualistic and collectivist cultures to interact
D) ​Attributing the client's negative behavior to the environment or his or her circumstances

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