Define High-Context and Low-Context Cultures and Explain How Communication Messages

Define high-context and low-context cultures and explain how communication messages may differ when the communicator has to refuse to refund a purchase. Use an example such as this one: May purchased a 3G mobile phone,but found the memory was insufficient to hold all the data the she wants to load into it. May has used the phone for two weeks and has requested a refund,but you,the communicator,have to refuse. Imagine you are from a low-context culture and think what you would say. Then take the part of a high-context culture member.

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High-context cultures rely on context to...

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