Multiple Choice
Form letters in business
A) can be helpful when communicating about routine matters.
B) were once very common, but have now all but disappeared due to software advancements.
C) are rarely used, since companies now realize how much customers dislike impersonal messages.
D) are still common, but only for negative messages.
E) are now statistically linked to reduced profits and loss of customers.
Correct Answer:
Verified
Correct Answer:
Verified
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